
Mortgage Default Program
Need to know what to do when in foreclosure in Washington?
We will help navigate what steps to take through whatever financial impact you are facing.
Learn what to do when in foreclosure and what financial help is available to you. Find out what assistance banks and lenders are offering after the Covid-19 pandemic. You will receive guidance when working with one of our HUD-certified housing counselors. There is help for those not able to pay their mortgage payment.
How To Get Help
- Fill out our Mortgage Default Intake Packet below. You now have the option to fill out our secure online intake packet listed under our “Online Intake Packets” section below. You must select the packet that applies to you, either one person on the loan or two people on the loan.
- If you decide to print out our PDF intake packet and fill out manually, please email as one* PDF, mail, or fax to us at the address or number below.
Online Intake Packets:
Our intake packet contains the information we need to work on your case. The Washington State foreclosure process runs on a timeline. The sooner you return a complete intake packet, the sooner your file can be reviewed. When your file has been processed, then a HUD Approved Housing Counselor will contact you.
*Your case may be delayed if:
- If your intake packet is not completed in full when submitted
- or does not include the required documentation
Mailing Address: | Email Address: |
Parkview Services Attn: Intake 4720 200th Street SW, Suite 200 Lynnwood, WA 98036 | intake@parkviewservices.org |
Fax: | Phone: |
(206) 542-6608 | (206) 542-6644 |
About Our Mortgage Default Program
In 2008 Parkview Services started seeing foreclosure issues arise in the community we served. As a result of the mortgage crisis and unexpected financial hardships, our clients were facing. When we saw this, we began to respond to the need for housing counseling and advocacy. We started this process in order to prevent foreclosures, on a very small scale. Seeing as there were no formal housing counseling agencies in the state. At the time we had just one HUD-approved housing counselor on staff.

By 2011, Parkview had played a key role when the passage of the Washington Foreclosure Fairness Act (FFA) came through, as a result testifying to the legislature about the extreme need for housing counseling services to prevent foreclosures. Through the funding provided by the FFA, Parkview then started its Mortgage Default Program and expanded our staff to accommodate the hundreds of homeowners in need of help each year. Since that time, we’ve helped over 35,000 Washington homeowners prevent unnecessary foreclosure and mitigate damages to get back on track to financial stability through our no-cost services, and we are currently the largest HUD-approved housing counseling agency in the state of Washington.
What We Do
Our HUD-approved housing counselors provide unbiased housing counseling to those struggling. We help navigate through financial hardships to avoid foreclosure and mitigate losses. When life happens, any number of things can cause finances to get off track. From loss of employment, reduced work hours, extended illness, separation or divorce, a death in the family, and other situations. Parkview’s Counselors are experts at foreclosure help for homeowners. We meet individual goals by establishing a budget, setting priorities while determining a strategy going forward.
Parkview Housing Counselors give clients detailed information about the foreclosure process in Washington State. We provide one-on-one assistance and access to community resources. Parkview Services is a full-service counseling agency, which means we will negotiate with mortgage lenders. We help you on your behalf to obtain home loan modifications or other repayment or non-retention options to prevent foreclosure. We can help homeowners through representation at foreclosure mediation. This helps ensure you will have a knowledgeable advocate working on your behalf to reach the best possible outcomes.
Parkview’s Mortgage Default Program is largely funded by the Washington Foreclosure Fairness Act. Which in effect enables us to offer our services to all homeowners who are struggling in Washington State. Since the program’s inception in 2011, we have helped over 35,000 homeowners.
Homeowner Assistance Fund (HAF)
The Washington State Homeowner Assistance Fund (HAF) provides individual support and federal relief funds to qualified Washington homeowners behind on their mortgage due to pandemic hardship.
Your housing counselor can help you apply for funding, which will then be distributed to your lender.
This program receives funding from:
King County Veterans, Seniors and Human Services Levy, City of Seattle, Washington State Housing Finance Commission, and Fannie Mae.



